Returns Information
CHRISTMAS RETURNS
Returns and exchanges for the Christmas period will be extended until 10th January 2024.
RETURNS
If you are not entirely satisfied with your purchase, we’re here to help.
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
REFUNDS
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a 5-7 days, depending on your card issuer’s policies.
SHIPPING
You will be responsible for paying for your own shipping costs to return your item(s). We are unable to refund any shipping charges incurred.
If you have any further questions do not hesitate to contact us by phone on +353 (0)46 928 0696 or by email info@paulsmenswear.ie